Tartan Media Group

Q. Why should I do business with TMG?

A. There are many "Telemarketing" firms that will
either make or accept calls on your organization's
behalf. TMG is an extension of your business as
opposed to a separate entity. Through marketing
consultation, superior agent representation, and
cutting edge technology. TMG offers a premium
service capable of generating higher levels of revenue.

Q. TMG offers a variety of impressive services, but I am
not sure if we can afford you. How does your pricing
compare with other telemarketing organizations?

A. Outside of the initial setup and testing, our fees
are generally based on the revenue we generate on
your behalf (i.e. "Success Based Pricing"). This
promotes a true "win-win" situation that reflects back
upon the fact that TMG actually becomes a division
of your organization.

Q. How does your agent training differ from that of
other telemarketing organizations?

A. We empower our agents by teaching them to sell and
service, as opposed to reading from a script. They are
trained to utilize all of the information they have at
their disposal to meet the clients' objectives. Our
agent compensation, training, and benefits programs
attract a higher quality agent. Their experience and
skill level, coupled with superior technology, gives
TMG a head start in terms of agent effectiveness.

Q. We want to get more involved with doing business
over the internet. What do you offer in that area?

A. The Internet provides a unique opportunity for most
businesses to generate additional revenue. TMG
provides some unique technologies that incorporate
real-time conversation (IVR) with potential customers while
showing them product via the internet. Imagine what
this can accomplish.

Q. Do you provide any marketing support such as
assistance with direct mail or other peripherals?

A. Our full service mail facility allows for a single
solution to campaigns which involve both direct mail
and telemarketing. Every client has a different level of
dependence on TMG. We consider this a value-added
service that can, and in most cases will, have a positive
influence on your telemarketing campaigns. Our
experience in this area is invaluable. Input from TMG
will have a powerful impact on any program.
Remember that we make money, only if you do.

Q: Is there assistance for my company's web site?
What about maintaining it?

A: We will assist or custom create your web site to your
company needs. We train while we maintain so you don't lose
a second of valuable time.